References

Adams, C. W., Gupta, P., and Wilson, Jr., C. E. (2003), Six Sigma Deployment, Butterworth-Heinemann, Burlington, MA, USA
Antony, J. and Banuelas, R. (2001), “A Strategy for Survival”, Manufacturing Engineer, Vol.80, No.3, pp.119-121.
Antony, J. and Banuelas, R. (2002), “Key Ingredients for the effective implementation of Six Sigma program”, Measuring Business Excellence, Vol.6, No.4, pp. 20-27. 
Antony, J., Antony, F.J., Kumar, M., Cho, B.R., (2007), “Six Sigma in Service Organisations: Benefits, Challenges and Difficulties, Common Myths, Empirical Observations and Success Factors”, International Journal of Quality and Reliability Management.  Vol.24, No.3, pp.294-311
Antony, J., Kumar,M., and Labib,A., (2008), “Gearing Six Sigma into UK manufacturing SMEs”, Journal of the Operational Research Society, Vol.59, pp.482-493. 
ASQ Lean Six Sigma Hospital Study Advisory Committee (2009), “Get your checkup”, Quality Progress, August, pp.44-50
Badri, M.A., Davis, D., and Davis, D., (1995), “A Study of measuring the Critical factors of Quality Management”, International Journal of Quality & Reliability Management, Vol.12, No.2, pp. 36-53.
Bisgaard, S. and De Mast, J., (2006), “After Six Sigma – what is next?”, Quality Progress, Vol. 39. No.1, pp. 30-36.
Black, S.A. and Porter, L.J., (1996), “Identification of the CSFs of TQM”, Decision Sciences, Vol.27, No.1, pp. 1-21.
Dahlgaard, J. J. and Dahlgaard-Park, S., (2006), “Lean Production, Six Sigma quality, TQM and company culture”, The TQM Magazine, Vol.18, No.3, pp.263-281. 
De Souzza, L.B. and Pidd, M., (2011), “Exploring the barriers to Lean Health Care implementation”, Public Money and Management, Vol.31, No.1, pp.59-66. 
DelliFraine, J.L. and Langabeer, J.R., (2010), “Assessing the Evidence of Six Sigma and Lean in the Health Care Industry”, Quality Management Health Care, Vol.19, No.3, pp.211-225. 
Easterby-Smith, M., Thorpe, R. and Lowe, A., (2008), Management Research-An Introduction, 3rd  ed., Sage Publication, London, UK
Feng, Q. and Manuel, C.M. (2008), “Under the Knife:a national survey of Six Sigma program in US Healthcare organisations”, International Journal of Healthcare Quality Assurance, Vol.21, No.6, pp.535-547
Fowler, F. J., (2002), Survey Research Methods, 3rd Edition, Sage Publication, London, UK
George, M. (2002), Lean Six Sigma, McGraw-Hill, NY, USA
Grove, A.L., Meredith, J.O., MacIntyre, M., Angelis J., and Neailey, K., (2010), “UK health visiting : challenges faced during lean implementation”, Leadership in Health Services, Vol.23, No.3, pp.204-218. 
Hilton, R., Balla, M., and Sohal, A., (2008), “Factors critical to the success of a Six Sigma quality program in an Australian Hospital”, TQM and Business Excellence, Vol.19, No.9, pp.887-902. 
Kumar, M., Antony, J., Singh, R.K., Tiwari, M.K., and Perry, D., (2006), “Implementing the Lean Six Sigma framework in an Indian SME: a case study”, Production Planning and Control, Vol17, No.4, pp.407-423. 
Lindsay, C.F., Kumar, M., (2012), “How perceptions on Lean thinking affect Lean implementations and their future sustainability”, in 4th World P&OM Conference/19th International Annual EurOMA Conference, Amsterdam, 1st-5th July 2012.
McAdam, R., Antony, J., Kumar, M., Hazlett, S.A., (2011), “A critique of Six Sigma development in SMEs: An Absorptive Capacity perspective”, International Small Business Journal (Online print access- doi: 10.1177/0266242611406945) 
Rockart, J.F., (1979), “Chief Executives define their own data needs”, Harvard Business Review, Vol.57, March/April, pp. 81-93. 
Saunders, M., Lewis, P., Thornhill,A., (2010), Research Methods for Business Students, 5th edition, Prentice Hall, Essex, UK
Snee, R., (2010), “Lean Six Sigma – getting better all the time”, International Journal of Lean Six Sigma, Vol.1, No.1, pp. 9-29. 
Timans, W., Antony, J., Ahaus, K., Solingen R.V., (2011), “Implementation of Lean Six Sigma in small- and- medium-sized manufacturing enterprises in the Netherlands”, Journal of Operations Research Society, Vol.63, pp.339-353
Yin, R.K., (2009), Case study research: design and methods, 4th Edition, Sage Publications, Los Angeles, USA
Yusof, S.M. and Aspinwall, E., (1999), “Critical success factors for TQM implementation in small and medium enterprises”, Total Quality Management, Vol.10, Nos. 4 and 5, pp. 803-809.