KOLECI, Redon. Management of Changes with the Implementation of Balanced Scorecard Concept. Quality Innovation Prosperity, [S. l.], v. 29, n. 3, p. 139–156, 2025. DOI: 10.12776/qip.v29i3.2219. Disponível em: https://www.qip-journal.eu/index.php/QIP/article/view/2219. Acesso em: 30 nov. 2025.