NENADÁL, J. The New EFQM Model: What is Really New and Could Be Considered as a Suitable Tool with Respect to Quality 4.0 Concept?. Quality Innovation Prosperity, [S. l.], v. 24, n. 1, p. 17–28, 2020. DOI: 10.12776/qip.v24i1.1415. Disponível em: https://www.qip-journal.eu/index.php/QIP/article/view/1415. Acesso em: 20 apr. 2024.