Degree of Standardization and Innovation Capability Dimensions as Driving Forces for Innovation Performance
Abstract
Purpose: In 2019, the International Organization for Standardization (ISO) published the first international Management Standard (MS) for innovation management, the ISO 56002:2019, following previous successful MS as ISO 9001 and ISO 14001. Within this framework, this paper discusses the relationship between the implementation of MS and the Innovation capabilities (IC) and Innovation Performance (IP) the company. In other words, the article analyses whether the greater degree of standardization (DS) in firms, combined with some IC dimensions, positively influence the IP of firms.
Methodology/Approach: As the number of ISO 56002 implementations is still not very high and it is not certifiable yet, a survey has been carried out considering the spanish certifiable homologue standard UNE 166002 combined with other ISO standards such as ISO 9001, ISO 14001, ISO-TS 16949, OHSAS 18001 and/or others. The suvey has been responded by 73 certified companies; and a further fuzzy set Qualitative Analysis (fsQCA) has been performed.
Findings: The paper confirms that at least three main dimensions of IC influence positively the IP, namely: strategy, market, and structure and network. It is also confirmed that the DS is clearly a positive contributor to a higher IP.
Research Limitation/Implication: The data are gathered in only one specific country, although it is one of the few that had national certifiable standards specifically developed for innovation management.
Originality/Value of paper: The main value of the article is to be one of the first ones to analyse, in any way, the impact of the degree of standardization (including or not the innovation MS as for instance the ISO 56002 or the UNE 166002) on the IC and IP of the company.
References
AENOR, 2006. UNE 166002:2006–R&D&I Management: R&D&I Management System Requirements. Madrid, Spain: Spanish Association for Standardization and Certification.
Bayrle, N., Stein, F. and Brecht, L., 2019. The Scope of Innovation Measurement/Capability/Performance: A Bibliometric Perspective. In: ISPIM (International Society for Professional Innovation Management), The ISPIM Innovation Conference – Celebrating Innovation: 500 Years Since da Vinci. Florence, Italy, 16-19 June 2019. ISPIM.
Berbegal-Mirabent, J. and Llopis Albert, C., 2016. Applications of fuzzy logic for determining the driving forces in collaborative research contracts. Journal of Business Research, [e-journal] 69(4), pp.1446-1451. DOI:10.1016/j.jbusres.2015.10.123.
Bernardo, M., Casadesus, M., Karapetrovic, S. and Heras, I., 2009. How integrated are environmental, quality and other standardized management systems? An empirical study. Journal of Cleaner Production, [e-journal] 17(8), pp.742-750. DOI: 10.1016/j.jclepro.2008.11.003.
Bernardo, M., Simon, A., Tarí, J.J. and Molina-Azorín, J.F., 2015. Benefits of management systems integration: a literature review. Journal of Cleaner Production, [e-journal] 94, pp.260-267. DOI: 10.1016/j.jclepro.2015.01.075.
Campbell, J.T., Sirmon, D.G. and Schijven, M., 2015. Fuzzy logic and the market: A configurational approach to investor perceptions of acquisition announcements. Academy of Management Journal, [e-journal] 59(1), pp.163-187. DOI: 10.5465/amj.2013.0663.
Casadesus, M., Gimenez, G. and Heras, I., 2001. Benefits of ISO 9000 implementation in Spanish industry. European Business Review, [e-journal] 13(6), pp.327-336. DOI: 10.1108/EUM0000000006195.
Casadesus, M. and Karapetrovic, S., 2005. An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3: 1994. Total Quality Management & Business Excellence, [e-journal] 16(1), pp.105-120. DOI: 10.1080/1478336042000309893.
CEN, 2008. CWA 15899:2008 Standardization of an Innovation Capability Rating for SMEs. Brussels: European Committee for Standardization.
Chesbrough, H., 2003. Open innovation. The new imperative for creating and profiting from technology. Boston: Harvard Business School Press.
CIS, 2010. The Community Innovation Survey Form. Brussels: European Commission.
Corbett, C.J. and Kirsch, D.A., 2001. International diffusion of ISO 14000 certification. Production and Operations Management, [e-journal] 10(3), pp.327-342. DOI: 10.1111/j.1937-5956.2001.tb00378.x.
Dziallas, M. and Blind, K., 2019. Innovation indicators throughout the innovation process: An extensive literature analysis. Technovation, [e-journal] 80–81, pp.3-29. DOI: 10.1016/j.technovation.2018.05.005.
EFQM, 2005. The EFQM Framework for Innovation. Brussels: European Foundation for Quality Management.
Fiss, P.C., 2011. Building better causal theories: A fuzzy set approach to typologies in organization research. Academy of Management Journal, [e-journal] 54(2), pp.393-420. DOI: 10.5465/amj.2011.60263120.
Fornell, C. and Larcker, D.F., 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, [e-journal] 28(1), pp.39-50. DOI: 10.1177/002224378101800104.
Granstrand, O. and Holgersson, M., 2020. Innovation ecosystems: A conceptual review and a new definition. Technovation, [e-journal] 90–91, pp.102098. DOI: 10.1016/j.technovation.2019.102098.
Hernandez-Vivanco, A., Domingues, P., Sampaio, P., Bernardo, M. and Cruz-Cázares, C., 2019. Do multiple certifications leverage firm performance? A dynamic approach. International Journal of Production Economics, [e-journal] 218, pp.386-399. DOI: 10.1016/j.ijpe.2019.07.016.
Karapetrovic, S. and Casadesús, M., 2009. Implementing environmental with other standardized management systems: Scope, sequence, time and integration. Journal of Cleaner Production, [e-journal] 17(5), pp.533-540. DOI: 10.1016/j.jclepro.2008.09.006.
Lawson, B. and Samson, D., 2001. Developing Innovation Capability in Organisations: A Dynamic Capabilities Approach. International Journal of Innovation Management, [e-journal] 5(03), pp.377-40. DOI: 10.1142/S1363919601000427.
Martínez-Costa, M., Jimenez-Jimenez, D. and Castro-del-Rosario, Y.d.P., 2019. The performance implications of the UNE 166.000 standardised innovation management system. European Journal of Innovation Management, [e-journal] 22(2), pp.281-301. DOI: 10.1108/EJIM-02-2018-0028.
Mir, M., Casadesus, M. and Petnji, L.H., 2016. The impact of standardized innovation management systems on innovation capability and business performance: An empirical study. Journal of Engineering and Technology Management, [e-journal] 41, pp.26-44. DOI: 10.1016/j.jengtecman.2016.06.002.
Narcizo, R.B., Canen, A.G. and Tammela, I., 2017. A conceptual framework to represent the theoretical domain of “innovation capability” in organizations. Journal of Entrepreneurship, Management and Innovation, [e-journal] 13(1), pp.145-164. DOI: 10.35741/issn.0258-2724.55.6.26.
Nunhes, T.V., Bernardo, M. and Oliveira, O.J., 2019. Guiding principles of integrated management systems: Towards unifying a starting point for researchers and practitioners. Journal of Cleaner Production, [e-journal] 210, pp.977-993. DOI: 10.1016/j.jclepro.2018.11.066.
Nunnally, J.C. and Bernstein, I.H., 1994. Psychometric Theory. New York: McGraw-Hill.
Oanh, N., 2019. The Relationship between Innovation Capability, Innovation Type and Innovation Performance in FDI Enterprises in Vietnam. International Journal of Economics and Finance, [e-journal] 11(8), pp.28-34. DOI: 10.5539/ijef.v11n8p28.
OECD, 2005. Oslo Manual Guidelines for Collecting and Interpreting Innovation Data, 3rd ed. Paris: OECD Publishing.
Olaya-Escobar, E.S., Berbegal-Mirabent, J. and Alegre, I., 2020. Exploring the relationship between service quality of technology transfer offices and researchers’ patenting activity. Technological Forecasting and Social Change, [e-journal] 157, pp.120097. DOI: 10.1016/j.techfore.2020.120097.
Pappas, I.O., Giannakos, M.N. and Sampson, D.G., 2016. Making Sense of Learning Analytics with a Configurational Approach. In: M.N. Giannakos, D.G. Sampson, L. Kidziński and A. Pardo, eds., Proceedings of the LAK 2016 Workshop on Smart Environments and Analytics in Video-Based Learning, Edinburgh, Scotland, 25-29 April 2016. Edinburgh, Scotland: CEUR.
Pellicer, E., Yepes, V., Correa, C.L and Marinez, G., 2008. Enhancing R&D&i through standardization and certification: the case of the Spanish construction industry. Ingenieria de Construcción, 23(2), pp.112-121.
Pellicer, E., Yepes, V., Correa, C.L. and Alarcon, L.F., 2014. Model for systematic innovation in construction companies. Journal of Construction and Engineering Management, [e-journal] 140(4), pp.B4014001-1/8. DOI: 10.1061/(ASCE)CO.1943-7862.0000700.
Porter, M.E., 1980. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press.
Prajogo, D.I., 2006. The Relationship between Innovation and Business Performance-A Comparative Study Between Manufacturing and Service Firms. Knowledge and Process Management, [e-journal] 13(3), pp.218-225. DOI: 10.1002/kpm.259.
Ragin C.C. and Davey, S., 2016. Fuzzy-Set/Qualitative comparative analysis 3.0. Irvine: University of California Press.
Ragin, C.C., 2008. Redesigning social inquiry: Fuzzy sets and beyond. Chicago: University of Chicago Press.
Rajapathirana, R.P.J. and Hui, Y., 2018. Relationship between innovation capability, innovation type, and firm performance. Journal of Innovation & Knowledge, [e-journal] 3(1), pp.44-55. DOI: 10.1016/j.jik.2017.06.002.
Rasoolimanesh, S.M., Ringle C.M., Sarstedt, M. and Olya, H., 2021. The combined use of symmetric and asymmetric approaches: Partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis. International Journal of Contemporary Hospitality Management, [e-journal] 33(5), pp.1571-1592. DOI: 10.1108/IJCHM-10-2020-1164.
Rothwell, R., 1994. Towards the fifth-generation innovation process. International Marketing Review, [e-journal] 11, pp.7-31. DOI: 10.1108/02651339410057491.
Sahoo, S., 2019. Quality management, innovation capability and firm performance: Empirical insights from Indian manufacturing SMEs. The TQM Journal, [e-journal] 31(6), pp.1003-1027. DOI: 10.1108/TQM-04-2019-0092.
Saunila, M. and Ukko, J., 2012. A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, [e-journal] 7(4), pp.355-375. DOI: 10.1108/17465261211272139.
Saunila, M., 2014. Innovation capability for SME success: perspectives of financial and operational performance. Journal of Advances in Management Research, [e-journal] 11(2), pp.163-175. DOI: 10.1108/JAMR-11-2013-0063.
Saunila, M., Pekkolo, S. and Ukko, J., 2014. The relationship between innovation capability and performance: The moderating effect of measurement. International Journal of Productivity and Performance Management, [e-journal] 63(2), pp.234-249. DOI: 10.1108/IJPPM-04-2013-0065.
Schneider, M., Schulze-Bentrop, C. and Paunescu, M., 2010. Mapping the institutional capital of high-tech firms: A fuzzy-set analysis of capitalist variety and export performance. Journal of International Busssines Studies, [e-journal] 41, pp.246-266. DOI: 10.1057/jibs.2009.36.
Schumpeter, J.A., 1934. The Theory of Economic Development. USA: Harvard University Press.
Terziovski, M. and Guerrero, J.L., 2014. ISO 9000 quality system certification and its impact on product and process innovation performance. International Journal of Production Economics, [e-journal] 158, pp.197-207. DOI: 10.1016/j.ijpe.2014.08.011.
Wang, C. and Hu, Q., 2020. Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance. Technovation, [e-journal] 94–95(1), pp.10201. DOI: 10.1016/j.technovation.2017.12.002.
Xie, Z., Hall, J., McCarthy, I.P., Skitmore, M. and Shen, L., 2016. Standardization efforts: The relationship between knowledge dimensions, search processes and innovation outcomes. Technovation, [e-journal] 48–49(1), pp.69-78. DOI: 10.1016/j.technovation.2015.12.002.
Yepes, V., Pellicer, E., Alarcon, L.F. and Correa, C.L., 2016. Creative innovation in Spanish construction firms. Journal of Professional Issues in Engineering Education and Practice, [e-journal] 142(1), pp.04015006. DOI: 10.1061/(ASCE)EI.1943-5541.0000251.
Bayrle, N., Stein, F. and Brecht, L., 2019. The Scope of Innovation Measurement/Capability/Performance: A Bibliometric Perspective. In: ISPIM (International Society for Professional Innovation Management), The ISPIM Innovation Conference – Celebrating Innovation: 500 Years Since da Vinci. Florence, Italy, 16-19 June 2019. ISPIM.
Berbegal-Mirabent, J. and Llopis Albert, C., 2016. Applications of fuzzy logic for determining the driving forces in collaborative research contracts. Journal of Business Research, [e-journal] 69(4), pp.1446-1451. DOI:10.1016/j.jbusres.2015.10.123.
Bernardo, M., Casadesus, M., Karapetrovic, S. and Heras, I., 2009. How integrated are environmental, quality and other standardized management systems? An empirical study. Journal of Cleaner Production, [e-journal] 17(8), pp.742-750. DOI: 10.1016/j.jclepro.2008.11.003.
Bernardo, M., Simon, A., Tarí, J.J. and Molina-Azorín, J.F., 2015. Benefits of management systems integration: a literature review. Journal of Cleaner Production, [e-journal] 94, pp.260-267. DOI: 10.1016/j.jclepro.2015.01.075.
Campbell, J.T., Sirmon, D.G. and Schijven, M., 2015. Fuzzy logic and the market: A configurational approach to investor perceptions of acquisition announcements. Academy of Management Journal, [e-journal] 59(1), pp.163-187. DOI: 10.5465/amj.2013.0663.
Casadesus, M., Gimenez, G. and Heras, I., 2001. Benefits of ISO 9000 implementation in Spanish industry. European Business Review, [e-journal] 13(6), pp.327-336. DOI: 10.1108/EUM0000000006195.
Casadesus, M. and Karapetrovic, S., 2005. An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3: 1994. Total Quality Management & Business Excellence, [e-journal] 16(1), pp.105-120. DOI: 10.1080/1478336042000309893.
CEN, 2008. CWA 15899:2008 Standardization of an Innovation Capability Rating for SMEs. Brussels: European Committee for Standardization.
Chesbrough, H., 2003. Open innovation. The new imperative for creating and profiting from technology. Boston: Harvard Business School Press.
CIS, 2010. The Community Innovation Survey Form. Brussels: European Commission.
Corbett, C.J. and Kirsch, D.A., 2001. International diffusion of ISO 14000 certification. Production and Operations Management, [e-journal] 10(3), pp.327-342. DOI: 10.1111/j.1937-5956.2001.tb00378.x.
Dziallas, M. and Blind, K., 2019. Innovation indicators throughout the innovation process: An extensive literature analysis. Technovation, [e-journal] 80–81, pp.3-29. DOI: 10.1016/j.technovation.2018.05.005.
EFQM, 2005. The EFQM Framework for Innovation. Brussels: European Foundation for Quality Management.
Fiss, P.C., 2011. Building better causal theories: A fuzzy set approach to typologies in organization research. Academy of Management Journal, [e-journal] 54(2), pp.393-420. DOI: 10.5465/amj.2011.60263120.
Fornell, C. and Larcker, D.F., 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, [e-journal] 28(1), pp.39-50. DOI: 10.1177/002224378101800104.
Granstrand, O. and Holgersson, M., 2020. Innovation ecosystems: A conceptual review and a new definition. Technovation, [e-journal] 90–91, pp.102098. DOI: 10.1016/j.technovation.2019.102098.
Hernandez-Vivanco, A., Domingues, P., Sampaio, P., Bernardo, M. and Cruz-Cázares, C., 2019. Do multiple certifications leverage firm performance? A dynamic approach. International Journal of Production Economics, [e-journal] 218, pp.386-399. DOI: 10.1016/j.ijpe.2019.07.016.
Karapetrovic, S. and Casadesús, M., 2009. Implementing environmental with other standardized management systems: Scope, sequence, time and integration. Journal of Cleaner Production, [e-journal] 17(5), pp.533-540. DOI: 10.1016/j.jclepro.2008.09.006.
Lawson, B. and Samson, D., 2001. Developing Innovation Capability in Organisations: A Dynamic Capabilities Approach. International Journal of Innovation Management, [e-journal] 5(03), pp.377-40. DOI: 10.1142/S1363919601000427.
Martínez-Costa, M., Jimenez-Jimenez, D. and Castro-del-Rosario, Y.d.P., 2019. The performance implications of the UNE 166.000 standardised innovation management system. European Journal of Innovation Management, [e-journal] 22(2), pp.281-301. DOI: 10.1108/EJIM-02-2018-0028.
Mir, M., Casadesus, M. and Petnji, L.H., 2016. The impact of standardized innovation management systems on innovation capability and business performance: An empirical study. Journal of Engineering and Technology Management, [e-journal] 41, pp.26-44. DOI: 10.1016/j.jengtecman.2016.06.002.
Narcizo, R.B., Canen, A.G. and Tammela, I., 2017. A conceptual framework to represent the theoretical domain of “innovation capability” in organizations. Journal of Entrepreneurship, Management and Innovation, [e-journal] 13(1), pp.145-164. DOI: 10.35741/issn.0258-2724.55.6.26.
Nunhes, T.V., Bernardo, M. and Oliveira, O.J., 2019. Guiding principles of integrated management systems: Towards unifying a starting point for researchers and practitioners. Journal of Cleaner Production, [e-journal] 210, pp.977-993. DOI: 10.1016/j.jclepro.2018.11.066.
Nunnally, J.C. and Bernstein, I.H., 1994. Psychometric Theory. New York: McGraw-Hill.
Oanh, N., 2019. The Relationship between Innovation Capability, Innovation Type and Innovation Performance in FDI Enterprises in Vietnam. International Journal of Economics and Finance, [e-journal] 11(8), pp.28-34. DOI: 10.5539/ijef.v11n8p28.
OECD, 2005. Oslo Manual Guidelines for Collecting and Interpreting Innovation Data, 3rd ed. Paris: OECD Publishing.
Olaya-Escobar, E.S., Berbegal-Mirabent, J. and Alegre, I., 2020. Exploring the relationship between service quality of technology transfer offices and researchers’ patenting activity. Technological Forecasting and Social Change, [e-journal] 157, pp.120097. DOI: 10.1016/j.techfore.2020.120097.
Pappas, I.O., Giannakos, M.N. and Sampson, D.G., 2016. Making Sense of Learning Analytics with a Configurational Approach. In: M.N. Giannakos, D.G. Sampson, L. Kidziński and A. Pardo, eds., Proceedings of the LAK 2016 Workshop on Smart Environments and Analytics in Video-Based Learning, Edinburgh, Scotland, 25-29 April 2016. Edinburgh, Scotland: CEUR.
Pellicer, E., Yepes, V., Correa, C.L and Marinez, G., 2008. Enhancing R&D&i through standardization and certification: the case of the Spanish construction industry. Ingenieria de Construcción, 23(2), pp.112-121.
Pellicer, E., Yepes, V., Correa, C.L. and Alarcon, L.F., 2014. Model for systematic innovation in construction companies. Journal of Construction and Engineering Management, [e-journal] 140(4), pp.B4014001-1/8. DOI: 10.1061/(ASCE)CO.1943-7862.0000700.
Porter, M.E., 1980. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press.
Prajogo, D.I., 2006. The Relationship between Innovation and Business Performance-A Comparative Study Between Manufacturing and Service Firms. Knowledge and Process Management, [e-journal] 13(3), pp.218-225. DOI: 10.1002/kpm.259.
Ragin C.C. and Davey, S., 2016. Fuzzy-Set/Qualitative comparative analysis 3.0. Irvine: University of California Press.
Ragin, C.C., 2008. Redesigning social inquiry: Fuzzy sets and beyond. Chicago: University of Chicago Press.
Rajapathirana, R.P.J. and Hui, Y., 2018. Relationship between innovation capability, innovation type, and firm performance. Journal of Innovation & Knowledge, [e-journal] 3(1), pp.44-55. DOI: 10.1016/j.jik.2017.06.002.
Rasoolimanesh, S.M., Ringle C.M., Sarstedt, M. and Olya, H., 2021. The combined use of symmetric and asymmetric approaches: Partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis. International Journal of Contemporary Hospitality Management, [e-journal] 33(5), pp.1571-1592. DOI: 10.1108/IJCHM-10-2020-1164.
Rothwell, R., 1994. Towards the fifth-generation innovation process. International Marketing Review, [e-journal] 11, pp.7-31. DOI: 10.1108/02651339410057491.
Sahoo, S., 2019. Quality management, innovation capability and firm performance: Empirical insights from Indian manufacturing SMEs. The TQM Journal, [e-journal] 31(6), pp.1003-1027. DOI: 10.1108/TQM-04-2019-0092.
Saunila, M. and Ukko, J., 2012. A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, [e-journal] 7(4), pp.355-375. DOI: 10.1108/17465261211272139.
Saunila, M., 2014. Innovation capability for SME success: perspectives of financial and operational performance. Journal of Advances in Management Research, [e-journal] 11(2), pp.163-175. DOI: 10.1108/JAMR-11-2013-0063.
Saunila, M., Pekkolo, S. and Ukko, J., 2014. The relationship between innovation capability and performance: The moderating effect of measurement. International Journal of Productivity and Performance Management, [e-journal] 63(2), pp.234-249. DOI: 10.1108/IJPPM-04-2013-0065.
Schneider, M., Schulze-Bentrop, C. and Paunescu, M., 2010. Mapping the institutional capital of high-tech firms: A fuzzy-set analysis of capitalist variety and export performance. Journal of International Busssines Studies, [e-journal] 41, pp.246-266. DOI: 10.1057/jibs.2009.36.
Schumpeter, J.A., 1934. The Theory of Economic Development. USA: Harvard University Press.
Terziovski, M. and Guerrero, J.L., 2014. ISO 9000 quality system certification and its impact on product and process innovation performance. International Journal of Production Economics, [e-journal] 158, pp.197-207. DOI: 10.1016/j.ijpe.2014.08.011.
Wang, C. and Hu, Q., 2020. Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance. Technovation, [e-journal] 94–95(1), pp.10201. DOI: 10.1016/j.technovation.2017.12.002.
Xie, Z., Hall, J., McCarthy, I.P., Skitmore, M. and Shen, L., 2016. Standardization efforts: The relationship between knowledge dimensions, search processes and innovation outcomes. Technovation, [e-journal] 48–49(1), pp.69-78. DOI: 10.1016/j.technovation.2015.12.002.
Yepes, V., Pellicer, E., Alarcon, L.F. and Correa, C.L., 2016. Creative innovation in Spanish construction firms. Journal of Professional Issues in Engineering Education and Practice, [e-journal] 142(1), pp.04015006. DOI: 10.1061/(ASCE)EI.1943-5541.0000251.
Authors
Mir, M. ., Llach, J. ., & Casadesus, M. (2022). Degree of Standardization and Innovation Capability Dimensions as Driving Forces for Innovation Performance. Quality Innovation Prosperity, 26(2), 1–20. https://doi.org/10.12776/qip.v26i2.1687
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