Video Tutorials: An Appropriate Way of Teaching QM Tools Applied with Software

Jane Worlitz, Anne Stabler, Stefan Peplowsky, Ralf Woll


Purpose: The aim of this research is to verify the applicability of video tutorials for the improvement of software skills.

Methodology/Approach: Video tutorial prototypes were created according to design criteria found in literature and tested as teaching material of selforganized/self-regulated learning. 65 students were parted in two groups and asked to work on an assignment concerning the use of quality tools in Microsoft
Excel. One group used video tutorials and the other group was guided by a teacher. Before and after the assignment the students were asked to fill out a survey evaluating their software skills as well as the aid used during the test.

Findings: The results of the survey do not show a significant difference between the evaluation of video tutorials and guidance of the teacher. Also the performance of both groups concerning the assignment was comparable. From these findings it can be concluded that video tutorials and classroom teaching are
equal ways of teaching in the investigated field.

Research Limitation/implication: The suitability of video tutorials for the application of quality-tools with the use of appropriate software has been confirmed. The results do not show conclusions about the extent to which video tutorials can be suitable for the mediation of complex issues. Follow-up studies
are required for this purpose.

Originality/Value of paper: The study demonstrates that video tutorials, as a form of self-organized/self-regulated learning, are suitable to improve skills in applying quality tools by using software.


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Jane Worlitz (Primary Contact)
Anne Stabler
Stefan Peplowsky
Ralf Woll
Author Biography

Jane Worlitz, Brandenburg University of Technology

Jane Worlitz, M.Sc., research associate, Chair of Quality Management, Brandenburg University of Technology
Worlitz, J., Stabler, A., Peplowsky, S., & Woll, R. (2016). Video Tutorials: An Appropriate Way of Teaching QM Tools Applied with Software. Quality Innovation Prosperity, 20(2), 169–184.
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