The BEHEALTH Intelligent Mentoring Tool for Quality Improvement in Nursing Education: A Pilot Demonstration
DOI:
https://doi.org/10.12776/qip.v30i2.2410Keywords:
nursing education, quality assurance, 360-degree assessment, intelligent mentoring toolAbstract
Purpose: The purpose of this paper is to introduce the BEHEALTH Intelligent Mentoring Tool (IMT) and demonstrate its operational feasibility and analytical functionality as a practical decision-support tool for Institution Quality Managers (IQMs) in Nursing Vocational Education and Training (NVET) and Nursing Work-based Learning (NWBL).
Methodology/Approach: Rooted in the ENQA ESG (2015) and EQAVET framework (Council of the European Union, 2020), the IMT extends quality assessment by incorporating student mental health and well-being, occupational health and safety, and environmental management. A 360-degree survey on a 1 – 5 scale gathered pilot data from four stakeholder groups: managers, teachers, students, and employers across six European countries.
Findings: The pilot testing demonstrated the IMT’s operational feasibility as a decision-support tool for IQMs. The IMT integrated multi-stakeholder assessments, identified perceptual gaps, and generated rule-based feedback to support institutional quality improvement.
Research Limitation/Implications: The survey data are intended to demonstrate IMT functionality and should not be used to draw generalisable conclusions.
Originality/Value of paper: The paper combines stakeholders’ psychological mental health and well-being metrics with an automated prescriptive expert system for direct institutional action.
References
Allen, I. E., & Seaman, C. (2007). Statistics roundtable: Likert scales and data analyses. Quality Progress, 40(7), 64–65.
Alsharari, A. S., & Kerari, A. (2024). Factors influencing occupational health and safety among nursing students in their clinical placements: A cross-sectional study. Healthcare, 12(9), 884.
Andargeery, S. Y., Altaweel, E. A., Alkorbi, F. S., Alanazi, B. F., Idriss, S. H., Alqahtani, S. S., & Alkhamis, L. M. (2025). Nursing students’ academic burnout: Its prevalence and association with self-efficacy, psychological distress, and quality of learning experience. BMC Nursing, 24(1), Article 631. https://doi.org/10.1186/s12912-025-03242-2
Attenborough, J., Abbott, S., Brook, J., & Knight, R. (2019). Everywhere and nowhere: Work-based learning in healthcare education. Nurse Education in Practice, 36, 132–138. https://doi.org/10.1016/j.nepr.2019.03.004
Djukic, M., Kovner, C. T., Brewer, C. S., Fatehi, F. K., Bernstein, I., & Aidarus, N. (2013). Improvements in educational preparedness for quality and safety. Journal of Nursing Regulation, 4(2), 15–21. https://doi.org/10.1016/S2155-8256(15)30152-6
European Association for Quality Assurance in Higher Education (ENQA). (2015). Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG). Brussels, Belgium.
Council of the European Union. (2020). Council Recommendation of 24 November 2020 on vocational education and training (VET) for sustainable competitiveness, social fairness and resilience (2020/C 417/01). Official Journal of the European Union, C 417, 1–16.
Grollmann, P., Hugo, F., Thomas, S., & Wittig, W. (2021). Monitoring and evaluating work-based learning in vocational education and training: A handbook for policy makers and social partners. Turin, Italy: European Training Foundation.
Hashim, M. A. M., Tlemsani, I., Mason-Jones, R., Matthews, R., & Ndrecaj, V. (2024). Higher education via the lens of industry 5.0: Strategy and perspective. Social Sciences & Humanities Open, 9, Article 100828. https://doi.org/10.1016/j.ssaho.2024.100828
International Organization for Standardization. (2015). Quality management systems – Requirements (ISO Standard No. 9001:2015). Geneva, Switzerland.
International Organization for Standardization. (2025). Educational organizations – Management systems for educational organizations – Requirements with guidance for use (ISO Standard No. 21001:2025). Geneva, Switzerland.
Lattanzio, S., Stefanizzi, P., D’ambrosio, M., Cuscianna, E., Riformato, G., Migliore, G., Tafuri, S., & Bianchi, F. P. (2022). Waste Management and the Perspective of a Green Hospital—A Systematic Narrative Review. International Journal of Environmental Research and Public Health, 19(23), 15812. https://doi.org/10.3390/ijerph192315812
Leblebici, D. N., Saylam, A., & Özacit, İ. (2026). Artificial intelligence in public administration: From e-government to smart government. Nova Science Publishers. https://doi.org/10.52305/SDNY3312
Manatos M. J., Sarrico C. S., & Rosa M. J. (2017). The European standards and guidelines for internal quality assurance: An integrative approach to quality management in higher education. The TQM Journal, 29(2) pp. 342–356. https://doi.org/10.1108/TQM-01-2016-0009
Morgan, A., Cannan, K., & Cullinane, J. (2005). 360° feedback: A critical enquiry. Personnel Review, 34(6), 663–680. https://doi.org/10.1108/00483480510623457
Rathnayaka Mudiyanselage, A. C., & Samita, S. (2026). Development and validation of a Nursing Students' Clinical Practice Stress Scale: A mixed methods study. Nursing Open, 13(1), Article e70424. https://doi.org/10.1002/nop2.70424
Spector, N., Silvestre, J., Alexander, M., Martin, B., Hooper, J. I., Squires, A., & Ojemeni, M. (2020). NCSBN regulatory guidelines and evidence-based quality indicators for nursing education programs. Journal of Nursing Regulation, 11(2, Suppl.), S1–S64. https://doi.org/10.1016/S2155-8256(20)30075-2
World Federation for Medical Education. (2011). Quality assurance in medical education: Global standards for quality improvement. Copenhagen, Denmark.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Kristina Zgodavova, Peter Bober, Aleš Bourek, Juliana Gabzdilová, Jozef Babečka
This work is licensed under a Creative Commons Attribution 4.0 International License.
This is an open access journal which means that all content is freely available without charge to the user or his/her institution. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission from the publisher or the author. This is in accordance with the BOAI definition of open access. This journal is licensed under a Creative Commons Attribution 4.0 License - https://creativecommons.org/licenses/by/4.0.
Authors who publish with the Quality Innovation Prosperity agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
